Information Collection Practices
In operating the Site, CharlesRiverRecovery.com will collect personal information that you provide to us. For example, that may include registration, online surveys, and other online forms that ask users to provide their names, email addresses, other contact information, optional demographic information, listing love interests, recommending possible love interests for others, feedback, and voting.
Information Collected Automatically
When you visit or make use of the Site, we may collect some information about you automatically. For example, our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). The Site may also gather “traffic data” that may be helpful for marketing purposes or for improving the services we offer.
We may use “cookies” (a small piece of data stored on your computer’s hard drive). Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience on the Site may be diminished and some features may not work as they were intended.
WEB BEACONS AND TRACKING PIXELS
We may use “web beacons” that will allow us to know if you have visited a certain page or opened an e-mail, we have sent you. We may also use tracking pixels to allow us to show you better and more relevant advertising both on the Site and when you visit other websites.
Our Site allows you to register using social networking platforms and to interact with and through those social networks. We may collect information you choose to allow us to access using those social networking platforms. We may track your check-ins and activities on and across our Sites, and on third party sites that use our services and compare them to others in the community. We may use this information to process and display your rankings, rewards, recognitions, virtual items, and gifts and to perform analytics.
How we use collected information
Charles River Recovery may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us, with third-party vendors, consultants and service providers who need access to this data to carry out their work for us, to protect the rights or property of Charles River Recovery, in an emergency to protect the personal safety of Charles River Recovery employees, customers or any other person, to the extent required during the negotiation of a merger, sale, financing or acquisition, or to comply with the law. We may use your personal information to verify your identity, to check your qualifications, or to follow up with transactions initiated on the Site. We may also use your contact information to inform you of any changes to the Site, or to send you additional information about Charles River Recovery. If you provide your permission during the account registration process, we may share your contact information with our business partners or other companies so that they may send you promotional materials.
We use anonymous information to analyze our Site traffic, but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
SOCIAL NETWORK SHARING
Some of the features of the Site are social by design and allow you to publicly share information about yourself and your activities such as your level of activity and participation with the Site; rankings, rewards, recognition and virtual items earned or received as a gift from other Site users; and comments, posts and invitations to people within your social network. We will also share some of your information with social networks you are a member of or on which the Site is hosted on and we are not responsible for their use of your information. You should review the applicable privacy policies for these third-party social network providers.
SALE OF INFORMATION
To accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through this Site. If Charles River Recovery or substantially all its assets are acquired, customer information will be one of the assets transferred to the acquirer.
Charles River Recovery takes reasonable measures to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we will have no liability to you or to any third party arising out of any such loss, misuse or alteration. Charles River Recovery may store and process personal information in the United States and other countries.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites, or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Charles River Recovery
75 Norumbega RD
Weston, MA 02943